FAQ | Ambassador | Affiliates Programs
Ambassador Programs:
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Perks: Free Product | Commission Earning Potential
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Promoting Platforms: Primary through social (Instagram, YouTube, Twitch) or blogs
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Candidates: Influencers & Brand Advocates
To Apply Contact us
Affiliates Programs: (Marketing Platform)
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Perks: Free Product | Commission Earning Potential
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Promoting Platforms: Primary through social (Instagram, YouTube, Twitch) or blogs
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Candidates: Influencers & Brand Advocates
01
Shop With Confidence ( 24 Month Warranty):
We really do value all our customers and want you to shop with confidence. We want you to purchase knowing that you are placing your hard-earned money with a brand that really cares, so we are offering a 24 Month Limited Warranty.
If the watch has any physical or mechanical defects with in the first 24 months, we will repair it or replace it free of charge!
02
Returns & exchanges Policy:
Accept returns and exchanges
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Contact us within: 14 days of delivery
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Ship items back within: 30 days of delivery
Don't accept cancellations
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Contact us if you have any problems with your order.
Returned or Exchanged
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Accept damaged or defective product only
Conditions of return
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Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
03
What are the Quality of the watch parts?
Nothing but the best for our watches. Each watch is built with the highest quality of steel and brass movement parts.
04
Can I track my order?
Of course, we will send a tracking number when your order ships.
06
Can I cancel my order?
Yes, until your ships
05
Delivery - How much is it and how long does it take?
Shipping is free and it typical takes 3-5 business for the order to be delivered if the product is in stock.
07
Are prices shown in my local currency?
All products on EquesTP.com are priced in US Dollars ($ USD). Customers located outside of the United States will see a total amount charged on their bank statement in the default currency their bank deals in. The difference between the USD order total and the amount charged on your bank statement is due to currency conversion from your financial institution.
08
Do you sell replacement watch straps?
Yes, We carry spare straps for a limited amount of products. Eques Timepieces will be introducing our Straps collection soon. Please check back for our available selection..